Our CAREGivers

A tradition of great CAREGiving

Caring. Compassionate. Capable. Reliable. Dependable. Professional. Trusted. Our CAREGivers are all of these things and more.

At Home Instead Senior Care we employ, train and develop people to become outstanding CAREGivers. The heart and soul of our business, our CAREGivers are local residents of Gosford & The Central Coast Region, many of whom have cared for an older loved one themselves and have developed a genuine passion and interest in older people. Our CAREGivers are fully insured and undergo an intensive three phase interview process, including no less than six reference checks and a criminal background check.

Our training

Home Instead's exclusive multi-phase training programs equip each new CAREGiver with the skills they need to provide the best care for their clients. These training programs have been specifically created to ensure our employees are well prepared to handle any CAREGiving situation. Our training also provides a pathway for all CAREGivers to obtain a Certificate III in Individual Support. Training topics include effective communication with seniors, activity planning, recognising illnesses and depression, safety, and more.

In 2008, Home Instead Senior Care became the first private provider of home care services to establish a specialist dementia care training program delivered exclusively to its own CAREGivers, which complements other professionally developed in-house training programs provided by Home Instead Senior Care. This particular program allows CAREGivers to:

  • Maintain a safe environment for your loved one.
  • Manage changing behaviours.
  • Provide nutritious meals.
  • Provide effective mind-stimulating activities.
  • Create social interaction.
  • Supervise daily activities, and more.

Learn more about Home Instead's dementia care services.

Relationships first 

Home Instead Senior Care is built on relationships. Relationships come first, and the personal connection between our CAREGivers and our clients is of the utmost importance. We personally match each client with the right CAREGivers to help develop a bond that will foster independence, promote wellbeing and support the senior’s needs with respect, dignity and companionship. The training provided to our CAREGivers, combined with our regular meetings and training program updates, ensures that your loved one will be safe in the hands of a trusted and compassionate professional throughout their service — setting your mind at ease. 

Jeannette Adair

CAREGiver of the Quarter September 2016

Jeanette consistently takes the lead with our clients she cares for.

Michelle Roach

CAREGiver of the Quarter June 2016

Michelle consistently receives positive feedback from our clients.

Lorene Thompson

CAREGiver of the Quarter March 2016

Lorene provides outstanding care consistently. She lifts the spirits of all the clients she cares for. A delightful professional.

Julie Bocarisa

CAREGiver of the Quarter December 2015

Julie consistently demonstrates an outstanding level of service and care and goes above and beyond for every single one of her clients. 

Sharne Dutton

CAREGiver of the Quarter September 2015

Sharne has the unique ability to meet someone and instantly make them feel happy and at ease. Without exception, Sharne has delivered an exceptional level of person-centered care and is a worthy recipient of the CAREGiver of the Quarter award.

Leanne Diaz

CAREGiver of the Quarter June 2015

Leanne has provided her clients with outstanding care since the commencement of her CARE Career in July 2014. She is not afraid to roll up her sleeves and get the job done.